FAQs

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❓ ForgeFit – Frequently Asked Questions (FAQ)

1. How long will it take to process my order?

We process all orders within 1–3 business days (excluding weekends & holidays).

2. How long does shipping take?

  • United States: 7–15 business days

  • Mexico: 10–20 business days

  • Rest of the Americas: 10–25 business days
    Delivery times may vary based on location, customs clearance, or carrier delays.

3. Which shipping carrier do you use?

We ship all orders via CJ Packet, a trusted logistics partner for safe and reliable delivery.

4. How much does shipping cost?

  • FREE Shipping on orders over $75 🎉

  • $7.99 flat rate for orders under $75.

5. Do you ship internationally?

Currently, we ship within the United States, Mexico, and other American countries. Stay tuned as we expand!

6. Will I have to pay customs duties or taxes?

Any customs duties, taxes, or import fees are the customer’s responsibility and may vary depending on your country’s regulations.

7. How can I track my order?

Once your order ships, we’ll email you a tracking number so you can follow your package online via our website or the CJ Packet tracking portal.

8. My package is delayed or lost, what should I do?

If your package hasn’t arrived within the expected timeframe, contact our support team and we’ll investigate with our carrier.

9. Can I change my shipping address after placing my order?

Please double-check your address before checkout. Once shipped, we cannot change delivery details.

10. How can I contact ForgeFit for help?

Email us at sforgefit@gmail.com for assistance with orders, shipping, or product inquiries.